Account Deletion

Effective date: September 30, 2026

You can request deletion of your FLOPAY customer or FLOPAY Pro account from the account or profile area of the applicable app. If you cannot access the app, contact FLOPAY support and include the email address associated with your account.

We will verify the request before processing it. Account deletion removes or de-identifies information that is no longer needed for the Services. FLOPAY may retain limited information where necessary for legal, tax, accounting, fraud-prevention, security, payment, dispute-resolution, or other permitted purposes.

Deleting an account does not automatically reverse a completed booking, payment, refund, invoice, or obligation. If you have an active booking or open support request, contact FLOPAY support so the booking can be resolved safely before deletion is completed.